Bigstock Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Customer Service5.0
- Good Value5.0
- Return Policy5.0
Recent Customer Reviews (3)
Tom Mehler
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Kristin Herzog
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Bradley O'Sullivan
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Bigstock Pros & Cons
Pros
1
Large Selection: Bigstock offers millions of royalty-free photographs, illustrations, and vector images.
2
Affordable Pricing: Bigstock provides economical pricing options compared to competitors.
3
Free Image Per Month: New users get one free image per month with no commitment.
4
Customer Support: Bigstock offers customer support via live chat, phone, and email.
5
Free Re-downloads: Users can download images for free if they forget where they saved them.
CONS
1
Customer Service Issues: Many users have reported poor customer service, including difficulties in canceling subscriptions and obtaining refunds.
2
Automatic Billing: There have been complaints about automatic billing without clear notifications, leading to unexpected charges.
3
Vector Image Costs: Vector images are more expensive than some competitors.
4
Upload Process: The upload process can be lengthy, and royalties for user-submitted photos are relatively low at 30%.
5
Distracting Features: Some users find the automatic enlargement of photos distracting and difficult to disable.
Bigstock Features and Benefits
Features
Large Image Library
Over 8.5 million royalty-free photographs, illustrations, vector images, and growing every day.
Flexible Pricing Options
Credit packs starting at $0.99 USD with options for 25, 100, 250, and 500 credits; subscription plans with daily and monthly download limits from one month to one year; pay as you go without subscription.
User-Friendly Interface
Enhanced search engine by keywords, categories, new and popular images with improved accuracy; intuitive design for simplified purchasing and image management.
Unique Features
The Download Blog with design tutorials, seasonal images, and buyer updates; Be Inspired Section with collections, travel photos, and resources.
Customer Support
Live chat, phone, and email support; extensive FAQ section easy to navigate with quick answers.
International Reach
Multiple language sites in English, Spanish, and German.
Free Trial and Promotions
7-day free trial to download up to 35 royalty-free images or stock video clips; one free image per month for new users with no commitment.
Licensing Options
Standard and extended licenses with clear guidelines on safe image use.
Convenience and Flexibility
Cut and paste URL option for designers needing immediate client approval; custom credit packs for more than 500 credits.
Satisfaction Guarantee
Refund policy eligible for full refund if unhappy with subscription, with certain conditions.
Free Re-downloads
Users can download images for free if they forget where they saved them.